Job Description

Lead Pharmacy Technician – Remote

Site Of Service:

VA CMOP Dublin, 2103 Veterans Blvd, Suite 21, Dublin, GA 31021

Virtual locations (for eligible staff who may work from home in the continental US located within 50 miles from a local VA Medical Center or VA CBOC)

Position Qualification/Requirements:

Education: High school diploma or General Educational Development (GED)

Certification: Certified by the National Pharmacy Technician Certification Board

Experience:

– Basic typing and PC computer skills:

– Demonstrated inter-personal skills to effectively interact with peers

– Demonstrated experience leading a group or project that would indicate the ability to manage and supervise others.

– Demonstrated experience in administrative/records management to assist with maintaining

And one of the following:

– Minimum of six months' experience in retail or hospital pharmacy setting

– Be a graduate of an Academic Technician Training Educational Program

U.S. Citizenship: Shall be a U.S. citizen

English Language Requirement: Shall be able to read, write, speak and understand English well enough to effectively communicate with all patients and other health care providers.

Physical Capability: Shall be physically capable of standing and/or sitting for extended periods of time and physically capable of performing all services required under the contract.

Duties:

· Assist in scheduling, timecard corrections, answering questions from contract staff.

· Maintain records on background investigations, training on contract staff, portion.

· Responsible for day-to-day administration and coordination of contract technician staff activities with other production areas.

· Participates with the Pharmacy Technician Lead to perform the varied tasks involved with human resource management. Assists with training and education of personnel and ongoing evaluation of performance.

· Initiates corrective actions necessary for any conduct violation and monitors excessive tardiness or sick leave for contract personnel

· Plans and publishes contract work schedules in a timely manner, ensuring adequate staffing for the accomplishment of the MbM mission and makes recommendations on allocation of resources to increase efficiency

· Monitors work output of contract personnel and report any issues to MbM COR; PERFORMANCE WORK STATEMENT Pharmacy Technician Staffing Services Department of Veterans Affairs Meds by Mail (MbM) Program.

· Enforces appropriate training and/or disciplinary action for contract personnel involving medication errors (quality) in a timely manner, or below average production (quantity).

· Ensures mandatory training is completed timely by contract personnel

· Resolves problems and complaints of contract personnel.

· Read and interpret prescriptions for completeness. Identify missing pertinent information and correspond with providers or patients for clarification as needed.

· Enter correct drug strength, dosage form, directions, quantity and day's supply into the patient's medication profile per MbM policy. Processes prescription refills and electronic prescription renewal requests. The prescription entry will be verified by a pharmacist.

· Able to read computer screens and select specific drugs/products required to fill a prescription by name, strength, quantity, refill number and directions.

· Processing patient letters, including return and back-order letters.

· Working in various queues including adding new providers to MbM provider database and working in various specialty pharmacy teams.

· Utilize pharmacy information systems to identify basic therapeutic problems such as duplicate therapy with drugs in the same drug class and alerts the pharmacist to the possible need for clinical intervention. Processes medications that are returned to MbM facilities according to MbM Policy. Performs call center tasks according to MbM policies and procedures and all applicable federal and state laws, documents oral disclosures in the patient's electronic health record. Report medication errors and quality issues in alignment with MbM Quality and Safety reporting program. Participate in reviewing medication histories, allergies, adverse drug reactions, and drug therapy compliance with patients and/or significant family members/caregivers.

Hours:

Eight (8) hour shifts between 7:00AM-7:30 PM Monday through Friday local time.

Special Requirements/Skills:

Must be comfortable in a fast-paced, dynamic environment. Must be able and willing to reprioritize on short notice and work on multiple simultaneous projects. Flexible and able to work with various personalities. Team work skills required. Time management skills required. The ability to meet deadlines in a deadline intensive environment is essential. High level of adaptability and willingness to embrace change in a fast-paced, demanding environment.

LUKE is an Equal Opportunity employer

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